Privacy Policy & POPIA Statement
Last Updated: March 1, 2025
1. Who We Are (The Order Controller)
Horizon Video Production Pty Ltd, acts as the primary data controller under the Protection of Personal Information Act No. 4 of 2013 (referred below as "POPIA"). Our complete business registrations are verified as:
Registered Address: 25 Melrose Boulevard, Melrose Arch, Johannesburg, 2076, South Africa
Registration Identification: 2017/459021/07
Primary Contact Telephone: +27 11 654 8981
Corporate Email Address: [email protected]
2. Scope of Policy
This privacy policy applies to our websites, interactive features, client booking tools, creative questionnaires, and post-production processing channels operated by Horizon Video Production.
3. The Categories of Metadata We Process
We process the following classes of personal data:
- Inquiries data: Digital communications, full names, corporate mail addresses, telephone prefixes, and message outlines submitted through our digital forms.
- Camera filming metadata: Visual elements, vocal audio profiles, location recordings, and licensed stakeholder interviews captured during official production processes.
- Automated data: Technical indicators, network IP addresses, operating systems, and device settings processed via integrated analytical services.
4. Processing Foundations
| Purpose for Processing | Relevant Personal Data Category | POPIA Lawful Processing Grounds |
|---|---|---|
| Providing custom project invoicing and service delivery | Commercial emails, customer mobile numbers, physical job site coordinates | Performance of commercial contract expectations (POPIA Section 11(1)(b)) |
| Sending marketing communications & corporate updates | Full names, email addresses | User direct consent (POPIA Section 11(1)(a)) |
| Security operations & website performance | Network logs, hardware IP addresses, device types | Our legitimate corporate business interests (POPIA Section 11(1)(f)) |
5. Cookie Technologies & Consent Mode v2 Standards
We execute cookie identifiers to establish secure visits and gather key analysis data. Advertising tags are initially restricted for safety. By altering selection settings within our cookie dashboard, you retain total authority over tracking permissions.
6. Data Recipients
We never rent or sell your contact metadata. We share data only with trusted cloud hosts, certified aerial pilots, security details on-site, or regulatory authorities when required by South African law.
7. International File Transfer Protocols
Occasionally, cloud editing folders are stored on global hardware servers (specifically Google Cloud or specialized post-production architectures). We ensure these nodes deploy adequate privacy assurances matching South African standards.
8. Retention Schedule
All primary contact inquiries are securely archived for three years. Completed raw video recordings are archived on isolated storage backups for twelve months after release in case alternative cut adaptations are needed.
9. Your Legal POPIA Rights
In terms of South African POPIA regulations, you are entitled to access, rectify, or request the deletion of your personal data. You may also lodge complaints with the official South African Information Regulator:
Official Entity: The Information Regulator (South Africa)
Mail inquiries: [email protected] / [email protected]
10. Safety of Children
We restrict all direct communications with individuals under 18 years of age without explicit, written authority from a parent or legal guardian.